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Returns or Exchanges

No Refunds. We offer exchanges or store credit for unworn  items when you return it in sell-able condition, with the original receipt and packaging, within 14 days of purchase. Items purchased from other retailers, including department stores, should be returned to the store from which it was originally purchased and should be subject to the return policy of the originating retailer.

Privacy & Safety

Brand Name Shoes is 100% committed to upholding your privacy. This privacy policy describes how we use personal information collected in our retail store locations and/or on this website. It also describes the choices you have about your personal information. Please read this privacy policy before using the website or providing any personal information in our retail stores.


By using the website or providing your personal information in our stores, you expressly agree to the practices described in this privacy policy. These practices may be changed, but any changes will be posted and will only apply to activities and information on a going-forward, not retroactive, basis. Note, the privacy practices set forth in this privacy policy are for this website and Brand Name Shoes’ stores in Canada only.


We will retain your personal information only for as long as we continue to need it to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Payment Methods

Cash, Credit Cards / Debit Cards

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